FAQ

How do I use TYPICA?

How can I buy green coffee beans from TYPICA?

How can I find out which producers' green coffee beans will be available for pre-order?

Are samples free?

What kind of samples do you provide?

Do you hold cupping events?

When will my pre-ordered coffee arrive?

Can I cancel my pre-orders?

Can you provide a price breakdown for green coffee beans?

What is the TYPICA handling fee?

What payment methods are available?

What are the payment terms?

How do you manage quality control?

Are packaging issues (e.g., damaged jute bags or boxes, torn GrainPro/Ecotact, or air in vacuum packs) covered?

The quality of the green coffee beans I received is different from the sample I tested at the time of pre-order.

Can I store green coffee beans in your warehouse?

What are the warehouse storage conditions?